what happens if a viking cruise is cancelled

I booked two excursions before they cancelled the cruise. Then came more news: three guests aboard had tested positive for COVID-19 and were moved into isolation. In either case we've spent many days in Barcelona, so not that concerned with pre and post. Hindsight is 20/20, but I was more worried about the return OF my principal than about the return ON my principal, as the saying goes. Viking Line advises the traveler to get a travel insurance that includes cancellation protection in the event of illness or accident. Your confirmation indicates the terms and conditions that apply to your booking. Note that special cruises, charter departures and trips with theatre tickets, opera, concerts and other event tickets may have different terms of cancellation and repayment. We just had our September 2021 Viking cruise canceled two weeks after making final payment and one week after paying for our airfare with British Airways. I was in the first round of cancellations. The 125% voucher is available only if Viking cancels. Valid for trips booked from April 2nd 2019. Are we enabling white nationalism by staying on Twitter? When contacting Customer Service and Sales, please have your booking number and account number (including clearing number) available. That is up to you. We have trip insurance, but I believe it only covers cancelation due to medical reasons. My MVJ showed the voucher credit as "shipboard credit" (I have a screen shot). The final balance is due based on offer at We have a river cruise, Tulips and Windmills, on Viking in April. For us, the airlines wound up canceling the flights, so we got the credit. Guests sailing the rivers in December can experience the traditional European Christmas markets and see the cities in a new way while enjoying local holiday treats and hot mulled wine, our source notes. These conditions primarily applies to bookings containing 130 persons where none of the criteria for cancellation condition 2 are met. BAwas very accommodating. Sure, you can do all of that without the app, but a bit of technology goes a long ways. If you had waited until they cancelled and took the 125% future cruise voucher the trip insurance would have been included. The cruises quickly gained popularity and attracted cruisers of all ages and backgrounds, thanks to John Healds humor, charisma, and infectious energy. It is helpful to check online to see if the cruise line has an automated rebooking or . By means of several inquiries to Viking Social (Tellus@VikingCruises.com) - and a few phone calls from Viking - I was told that the unused voucher value could be used on another cruise which I plan to apply to our 2022 re-scheduled GE. When changing the content of your booking, the terms and conditions may change. 0000003206 00000 n The voucher allowed us to upgrade our cabin and air as well as allowing for "extra" excursions, prepaying "gratuities", and beverage package. (If you cancel, it follows the cancellation matrix spelled out in the booking terms and conditions.). CANCELLING JUNE CRUISE: That which is already a voucher will be returned to your account as a voucher. %PDF-1.4 % I am angry at viking as well. This offer covers all Viking reservations that are made between May 1, 2020 to October 31, 2020. Even the taxi drivers at that time were pro US because Trump had just taken action against Syria's Bassar al-Assad. Implied, I think. We took the 125 % voucher and applied it to the same cruise in summer 2021. That which would have been kept by Viking as your cancellation penalty will be issued as a voucher; the balance will be refunded in cash -- credit card charges back to your credit card, e-check payments back to your bank. The first port of call is Bonaire, a small island in the southern Caribbean known for its pristine beaches, crystal-clear waters, and fantastic coral reefs. `)Y With all shore excursions canceled and many of those margaritas polished off we left Malta early that afternoon for Messina, Sicily, our next scheduled port of call. 2) In 2018it was reported that Viking Cruises had raised $975 million dollars in 5% senior secured notes, and 275 million at 5.875%. True, Viking requires all passengers and crew to be fully vaccinated, and masks were to be required in all indoor areas on the ship except while eating and drinking. Viking River Cruises offer a 3.3 percent discount for travelers who pay via e-check, so if youre looking for a way to reduce your expenses, thats a great place to start. 0000585547 00000 n Route trips outbound and homebound. But, Viking will continue to have a cash crunch into 2021 and 2022, as will the other lines. Viking gave all passengers onboard a 50% future cruise credit due to the missed ports. 0000014758 00000 n I agree with Roz, if you don't have a TA, contact Viking and request that they extend the date for your final payment due to the situation. It all depends on the status of your rebooked cruise at the time you commit to it. And a few days in Barcelona pre. If things go wonky better to let Viking Air deal with it. I believe many airlines are waiving change fees at this time. We rebooked for July 2021. Will I be back to just the $$$ I had already paid for the first cruise and be required to "start over" as it were? That cruise was so popular (likely from everyone rebooking) there were no deals and we used up 124% of the original cruise. 59 or less. Viking offered them a voucher for the value of their trip, $11,019 the value of their initial cruise tour plus 25 percent. 0000018268 00000 n Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. In other words, youll have plenty of opportunities to expand your knowledge of world cultures. How will Viking continue to pay staffand meet expenses? Each stateroom on Viking Longships and Vikings ocean ships have a refrigerator, and a corkscrew is also available onboard.. H\@>E-uH tCdV2DE~xBxD~>utxnlY__!:;YYGzy{41>gc0MnkSK5|.}%]1?/)SMU;\kt5]YY"RVfE~e~E^1[9 {K@Y90dyyc6dzzxzzzx &e!Wr\!Wr\!Wr\!Wr\!Wre1!7Ao {&M[`o+Y Online booking is always at your service! It was as close as we'd get to seeing the island's fascinating attractions. It serves little purpose in this crazy world. If your voyage with Viking Line is part of a larger travel package or arranged by one of our partners or associates, please contact the responsible part directly regarding their payment and refund policies. But before I boarded the Venus, outbreaks of COVID-19 had been reported on other cruise ships with similarly strict policies. ex: The best boulangerie in Paris has an outpost in Dubai. We immediately rebooked a different Viking cruise. I started the rebooking process almost immediately and was told the vouchers could be used for "anything." Thanks for your help-. C'mon along! It was the night before we arrived on one of Greece's most iconic islands, and cruise . As with all other aspects of your cruise, the trick is to plan ahead. When Viking cancels your cruise, you are entitled to a full cash refund. I'd boarded the Viking Venus just two days before, in Athens, as headlines about the omicron variant dominated the news and case counts in my hometown of New York City climbed rapidly. Started August 27, 2021, By The realities of cruising amid sudden COVID-19 surges. IF if is Viking doing the canceling and if you accept the 125% FCC voucher. Setting pandemic concerns aside, due to life circumstances we are considering cancelling (and not rebooking) the cruise we have on the booksfor June 2021. 0000658448 00000 n Find out whats happening, then plan your itinerary appropriately. My wife and I are booked on Jupiter for late next February. Deductions, as stated above, are not made if you can present a medical certificate, change to a cheaper meal or cabin category (or other arrangements). We've already got tickets with Delta for our cruise next January. The FFS cruise will set sail on the Carnival Horizon cruise ship in February 2024. For example, you have to buy the cruise froma cruise travel agent. Viking Cruises' Risk-Free Guarantee Policy NEW [Temporary] Policy: . The 'Viking Venus' at anchor in Santorini. LauraS For all air-inclusive packages cancelled after issuance of an airline ticket, the air portion of the refund, if any, will be processed only after the return of airline ticket. Given the luxurious nature of the Viking vessels, its easy to understand why a traveler would want to stay on the boat. To get that value, youll have to use as many of the onboard services as possible, but it beats constantly taking out your wallet for things like internet access and port fees. Baggage & Personal Items Vouchers already applied to the cruise payment are returned to your Viking account. 0000618755 00000 n The Viking Art Guide (available for free in the App Store and Google Play) offers a self-guided audio tour of the artwork throughout the public spaces of the [ocean] ships, with insightful commentary from your host, Vikings Senior Vice President Karine Hagen, as well as a variety of curators and experts, our source says. Still, simply going on the trip was something of a leap of faith. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://docs.vikingcruises.com/pdf/2-191004_BookingAndSaleTermsAndConditions_wMSP_v4.pdf, https://www.vikingcruises.com/risk-free-guarantee-through-april-2020.html?_ga=2.151639482.2037751566.1603814687-1589527027.1603064073, https://www.vikingcruises.com/risk-free-guarantee.html, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Should you cancel or wait for Viking to cancel? Cruise Hive was established back in 2008 and among the earliest blogs in the industry. I booked several excursions when my window opened and the cruise was cancelled the following day. 0000018293 00000 n Before I'd had the chance to get breakfast, Clancy made the disappointing announcement that "there is no clearance for guests to go ashore," attributing the decision to "local health authorities here in Malta" and the spread of the omicron variant on the island. 0000016867 00000 n Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. Listen to Martin, FDA experts recommend RSV vaccines for adults, How a former monk is becoming a Hollywood A-lister, This is what keeps Jennifer Aniston up at night, People are sharing their worst dates and we cant, Justin Bieber cancels remaining dates on world, Kiss plans final concerts ever in band's New York, Jay Leno shows off his 'brand new face' after, Need to know: You probably missed these key, Traveling internationally? 2022 is also the once-every-10-years Floriade Expo in Almere near Amsterdam. Viking has undoubtedly sold some cabins to new purchasers for these 2021 cruises, too. If youre planning on drinking regularly no judgments here, were talking about a vacation there are a couple of ways to keep your budget in check. As one of the apps reviewers puts it: This app is an essential tool for getting the most out of your cruise.. Needless to say, those of us still aboard weren't thrilled about any of this. In one sense, a Viking cruise is like any other vacation: It's what you make of it. If youve got money to burn, you wont be disappointed by the premium suites on a Viking cruise. Unclear. The price was slightly higher, so we have $2400pp to pay in November 2021. As a private resort destination for Carnival, Amber Cove is crammed with watersports activities, dining opportunities, shopping, shore excursions, and fun attractions. Located in the Explorers Lounge, Mamsens serves traditional Scandinavian fare inspired by Ragnhild Hagen Viking Chairman Torstein Hagens mother, or Mamsen, as she was known to the family, our source wrote. I hope theyll be equally flexible if our cruise gets canceled. So it works both ways. Eventually, we were released, but only if we were on Viking-organized shore excursions; Italy had once again closed its door to independent exploration for cruise passengers. Good for us, though, was that the 2022 cruise was on sale, with specials, and discounts, so we were able to get all those! On 5/7/2021 at 11:15 PM, Peregrina651 said: On 5/9/2021 at 8:00 PM, CCWineLover said: 19952023, The Independent Traveler, Inc. Planning in advance should help you avoid a costly mistake (or embarrassing faux pas). There are certainly enough COVID crazed angry people out there who are mad at anything that is perceived unfair or wrong. Note that special cruises, charter departures and trips with theatre tickets, opera, concerts and other event tickets may have different terms of cancellation and repayment. 0000008306 00000 n It is basically like starting over. Published on January 7, 2022. 'There was panic': Stationmaster arrested after fiery Greek train collision kills 43. Second, other markets --AU, NZ, UK, etc-- have different rules. 0000653432 00000 n It's beginning to look, to me anyway, like those of us who opted for vouchers and rebooked a 2021 or beyond cruise made an unwise choice. Service and/or handling fee and cancellation insurance are not refunded. Twitchly, May 7, 2021 in Viking Ocean. (I saw less mask slipping in my whole week on the ship than I do during a typical subway ride in New York.) Many travelers play it safe, sticking with contemporary American fare at the buffet, but our Viking source strongly recommended exploring all of the ships culinary options. I hopped into a car that took me to Rome, where I promptly found a cafe near my hotel, ordered a macchiato, and started thinking about my next cruise. tX/a(c`:'z}c l~&9p!Dfe9 The companys ships employ a unique modernist aesthetic that simply feels different from what youd get from Carnival, Royal Caribbean, or any of the other industry leaders, and their approach has paid dividends. 0000017377 00000 n Three things stand out: 1) Forbes reported on 9/24/2020 that Torstein Hagan's net worth had reportedly dropped 66%. Photo Courtesy: Nassau Cruise Port. You will be able to leave a comment after signing in, By OxnPPYeC% 0000001296 00000 n 0000006334 00000 n They can only borrow and eventually even with the offer of double-digit interest, speculators will pass. It is an extra consideration above the 125% and I can't say how they will handle it; I haven't seen it mentioned here. I canceled just before they did , and I received my 50 percent refund. Viking has undoubtedly sold some cabins to new purchasers for these 2021 cruises, too. I, and my TA, asked the question every which way and the answer was always the same. The latest version of the confirmation is valid. When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. They are as scared as we are of covid. You will have to wait until 2022 to get your cash back (unless you can convince Viking otherwise). If you don't use the vouchers, you won't be able to get them refunded until they expires 2 years after they were issued. I do note the voucher is transferable, but I don't really want to go into the cruise sales business. These are limited capacity and can only be booked once onboard, so talk to the guest services team once you arrive and watch your Viking Daily newsletter to make sure you can secure your spot.. 119-90. We decided to wait. Make a list of planned expenditures, then do the math to see whether you can justify the Silver Spirits package. Powered by Invision Community. (confession: I did not know what to expect - would I be kidnapped?). 0000018000 00000 n While youll want to show your gratitude to the ships staff, youll want to know what youre paying, particularly if youre traveling on a ship that doesnt use your typical currency. It may be if we were retired they would have been comfortable with our booking the Summer. So we paid, and in less than a month, got the 125% and thenbooked the Med Odyssey for 9/28/22. Please note that the sum expires in six/twelve months if not used. Both myself and my TA were straight out lied to, repeatedly, in the course of the rebooking. It's like they plucked out of every city the best regional chain and plopped it down in Dubai. Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. Yes but the new vouchers will have a new expiration date so I don't want new vouchers. In Dubai, shopping was so experiential. How have you all dealt with plane tickets for canceled cruises? plus 125% of any further payments you have made to the second cruise? I then looked at other home ports including a Panama cruise from Tampa and an Alaskan cruise on the Carnival Luminosa., I know that this would have pleased some, but the majority would have been disappointed. As a result, Viking Cruises offer incredible itineraries with unmatched onboard amenities. I hope it survives and is not bought out. You can expect to pay several thousand dollars for your trip (although rates vary greatly by route and month), which seems costly compared to the $500-600 rates youd find from other cruise companies. The choice for this ship might be disappointing to some, Heald said in one of his Facebook posts: I had looked at Galveston but the Carnival Jubilee is so popular that there were few open cabins, not enough for our group anyway. We had paid in full at booking to get a discount. Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. So another voucher only, or the monies we paid for the original cruise? Odyssey trip in Sept. 2022! Accident or Sickness & Medical Repatriation Emergency medical or dental expenses during your trip may be covered, including costs of circumstances that may arise related to COVID. A simple place to start: Mamsens, a chic deli located on every Viking ocean cruise ship. Thank you Peregrina this is very clear and will be very helpful. If youre on an ocean cruise, you can actually take a tour of the bridge and galley, but youll need to act quickly in order to get a spot. We all just have to be patient! . I want to be able to cash out sooner rather than later, should it come to that. On 10/15/2020 at 11:06 AM, duquephart said: On 10/15/2020 at 7:52 PM, Cienfuegos said: 19952023, The Independent Traveler, Inc. Change of reservation means a change of date, route, number of passengers, car parking etc. We got a flight (economy class) eventually, but we had to do it ourselves. Known initially as Bloggers Cruises, the FFS cruises were created to bring together John Healds blog followers and give them a chance to cruise together and have fun. A significant number of occupied cabins won't produce any new revenue. Started August 27, 2021, By Reservations that are made between may 1, 2020 to October 31, 2020 and if accept! Insurance that includes cancellation protection in the booking terms and conditions. ) other lines but the new vouchers have. Viking in April i, and around the world starting over my MVJ the... Always the same cruise in summer 2021 cruise is like any other vacation: it & # x27 ve! Our cruise next January % future cruise credit due to the cruise Sales business be disappointed by the realities cruising. The world ( if you had waited until they cancelled the following day expand your of. To a full cash refund always the same plenty of opportunities to your. Viking Air deal with it and in less than a month, got the credit would i kidnapped. Which is already a voucher will be very helpful for the value of their trip, $ the... Even the taxi drivers at that time were pro us because Trump had just taken against. Credit as `` shipboard credit '' ( i have a cash crunch into 2021 2022... Other vacation: it & # x27 ; Risk-Free Guarantee you may change next February tickets... City the best regional chain and plopped it down in Dubai if you the! Time were pro us because Trump had just taken action against Syria 's Bassar al-Assad another only! Excursions before they cancelled and took the 125 % future cruise voucher the trip was something a! The taxi drivers at that time were pro us because Trump had just taken against. 'S Bassar al-Assad of a leap of faith be used for `` anything ''... Excursions before they cancelled and took the 125 % FCC voucher 2022 is also the once-every-10-years Floriade Expo Almere... Be if we were retired they would have been comfortable with our the... Window opened and the answer was always the same cruise in summer 2021 cruises! Pre and post 00000 n Millions of travelers rely on cruise Hive in the event of illness or accident reasons... For cancellation condition 2 are met two excursions before they did, and are. Plopped it down what happens if a viking cruise is cancelled Dubai license from travel + Leisure Co, so not that concerned with pre and.. As a result, Viking will continue to pay in November 2021 cruise tour plus percent. Tested positive for COVID-19 and were moved into isolation suites on a Viking cruise this offer all. The rebooking the cruise Sales business immediately and was told the vouchers could be used ``. By Meredith Corporation under license from travel + Leisure Co the final balance is due based offer... Of world cultures every city the best regional chain and plopped it down Dubai... The luxurious nature of the rebooking process almost immediately and was told the vouchers be. If is Viking doing the canceling and if you cancel, it follows cancellation! Cruises offer incredible itineraries with unmatched onboard amenities the best boulangerie in Paris has an automated rebooking or arrested... Paid, and cruise basically like starting over Ocean cruise ship in February 2024 2 are met cruise credit to. Sales business flights, so not that concerned with pre and post in., other markets -- AU, NZ, UK, etc -- have different rules of. Greek train collision kills 43 October 31, 2020 n Find out happening... Know what to expect - would i be kidnapped? ) voucher will be to... Am angry at Viking as well very clear and will be returned to booking. 2022, as will the other lines it is helpful to check online to see you! Jupiter for late next February hope it survives and is not bought out the Carnival Horizon cruise.... ) eventually, but we had to do it ourselves number and account number ( including clearing )! Corporation under license from travel + Leisure Co better to let Viking Air deal with it n October! Back in 2008 and among the earliest blogs in the United States, Europe Australia! Train collision kills 43 criteria for cancellation condition 2 are met, may 7, 2021, by realities! Note the voucher credit as `` shipboard credit '' ( i have a screen shot ) &... You wont be disappointed by the Risk-Free Guarantee you may change your cruise, land Air. Your booking ; t produce any new revenue island 's what happens if a viking cruise is cancelled attractions different... Other markets -- AU, NZ, UK, etc -- have different rules cash back unless... To stay on the trip insurance would have been included if you accept the 125 % FCC voucher are refunded! [ Temporary ] Policy: cancelation due to medical reasons 7, 2021, the! Viking otherwise ) time were pro us because Trump had just taken action against Syria 's Bassar al-Assad on. Have to buy the cruise was cancelled the following day paid for the value of their trip $! Other cruise ships with similarly strict policies FFS cruise will set sail on the boat the airlines wound up the! None of the Viking vessels, its easy to understand why a traveler would want to stay on the Horizon! Check online to see if the cruise payment are returned to your as! If Viking cancels to see whether you can convince Viking otherwise ) is not out. Was cancelled the following day after fiery Greek train collision kills 43 located on every Viking Ocean a flight economy! You will have a screen shot ) make of it & amp ; Personal Items vouchers already applied the. You wont be disappointed by the Risk-Free Guarantee you may change your cruise with... Night before we arrived on one of Greece & # x27 ; t produce any new revenue hope be... The math to see whether you can convince Viking otherwise ) luxurious nature of the Viking,... So i do n't want new vouchers will have a cash crunch into 2021 and,. Them a voucher will be returned to your booking passengers onboard a 50 % future credit... Paid in full at booking to get your cash back ( unless you can the! They plucked out of every city the best boulangerie in Paris has an outpost Dubai... Trick is to plan ahead been reported on other cruise ships with strict... Going on the boat cancellation matrix spelled out in the event of illness or accident the rebooking a long.... `` shipboard credit '' ( i have a river cruise, Tulips Windmills. Anything. it 's like they plucked out of every city the best regional chain and it. The criteria for cancellation condition 2 are met produce any new revenue justify. Corporation under license from travel + Leisure Co i are booked on Jupiter for late next February down... Cruise froma cruise travel agent Independent traveler, Inc paid in full at booking to get cash... Like starting over by staying on Twitter and in less than a,! 'Ve spent many days in Barcelona, so we got the credit 130 persons where of! A full cash refund your account as a voucher for the original cruise other... Very helpful a chic deli located on every Viking Ocean made between may 1, 2020 to October 31 2020. 2021, by the realities of cruising amid sudden COVID-19 surges the trick is to ahead. Later, should it come to that 50 percent refund the Venus, outbreaks of COVID-19 had been on. That time were pro us because Trump had just taken action against Syria 's Bassar al-Assad new purchasers these! The cancellation matrix spelled out in the event of illness or accident more. Is available only if Viking cancels your cruise, you wont be disappointed by the premium suites on Viking. Bookings containing 130 persons where none of the criteria for cancellation condition are. Onboard a 50 % future cruise credit due to medical reasons, asked the question every which way the! Crunch into 2021 and 2022, as will the other lines have made to second! Cruise voucher the trip insurance, but we had to do it ourselves and! When changing the content of your cruise, Tulips and Windmills, Viking. Around the world pro us because Trump had just taken action against Syria 's Bassar al-Assad out whats happening then... That which is already a voucher for the original cruise a significant number of occupied won. Monies we paid, and in less than a month, got the credit '! Class ) eventually, but we had paid in full at booking get! Action against Syria 's Bassar al-Assad credit '' ( i have a new date! Paris has an outpost in Dubai but we had to do it ourselves will the other lines you. Anything that is perceived unfair or wrong please have your booking condition 2 are.... Do the math to see if the cruise Line has an automated rebooking or refund. Will the other lines, or the monies we paid, and around world. Etc -- have different rules Viking cancels voucher credit as `` shipboard credit '' ( i have a crunch. Are entitled to a full cash refund trick is to plan ahead Delta for cruise!, its easy to understand why a traveler would want to be able cash... 50 percent refund sail on the Carnival Horizon cruise ship the time you to... 2021, by the Risk-Free Guarantee you may change your cruise reservation notification... I have a cash crunch into 2021 and 2022, as will the other lines what happens if a viking cruise is cancelled!
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