More Electric Fireplace Troubleshooting Guides: Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, 33 Dimplex Purifire Built-In Direct Wire Firebox BF33DXP, Electric Fireplace Repair: Replacing Your Flame Rod, Troubleshooting an Electric Fireplace Making Funny Noises, Why Your Electric Fireplace Stopped Working, How to Replace Electric Fireplace Light Bulbs, Remote Control Transmitter Hasnt Been Programed. Please help! Lastly, the Spectrafire electric fireplace remote is designed to be easy to use and understand. Last update on 2023-03-02 / Affiliate links / Images, Product Titles, and Product Highlights from Amazon Product Advertising API. Monitor your firebox to figure out overheating signs. Dual Heat Setting & Adjustable Temperature: Featuring a dual heat setting, the fireplace heater can be set at as high as 1500W and as low as 750W. My fireplace will come on and stay on for about 30 seconds and then click off and show an E5 error. The power cord or plug will overheat if there is a faulty outlet connection or loose plugs available. Twin Star Electric Fireplace Troubleshooting, 10. Best Insert: PuraFlame Western. And all I can do it turn volume up and down. Its not loose. Turning the dial to the left decreases the temperature setting. Before moving on to number 2, replace the batteries with new ones. My twin star heaters functions all work except the heating element. From eyeglasses, to office chairs, cherished childhood stuffed animals, and trinkets and toys. Have you had the frustrating experience of attempting to turn on your electric fireplace, but nothing happens? Much like other types of fireplaces, they can have their issues. Typically the fuse box locates near the power supply. Quick Ship. Its beyond the warranty and they said there was no replacement part and they thought it was the thermostat. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. And if it is your fireplace that keeps you toasty on the coldest day, it will be more frustrating. No. I looked over, plenty of heat, no fire effect. These are top-rated products from objective reviews of consumers. If everything looks good inside the motor, its probably time to replace the flame motor. Could the main circuit board be faulty? Hello. My electric fireplace was working and all of a sudden the heater went out. I would like this verified and fixed. . Here the reasons are the vents get dirty or clogged which blocked air inlets and outlets & causing overheating. Contact a technician before changing the panel. The firebox will never turn on if-. WHAT YOU NEED TO KNOW: 1. Hi Ive got the twin star ts-4006 and one day on the display screen it started to show dp. Updated September 1, 2022. $799.99. Leave a comment below to let us know. This also means you can operate your electric fireplace even when you are in bed, without having to get up and physically adjust the settings. I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. 100% energy saving LED shorten your bill, while also enjoying the beautiful flame effect with or without the heater all year long. We have Model 25EF031GRA purchased in November 2015. Clean the burner properly. I doubt this unit has been cleaned in some time. Here are some typical problems and solutions to check if your electric fireplace is not working. The unit is dead. 1) verify the outlet the fireplace is being plugged into is providing power- do this by plugging something else into the outlet that you know is fully functioning and will work on your RV/Camper's electrical system. How do I clean inside of fireplace? If the pilot doesn't light or stay lit, there may be debris between the lighter and the thermocouple. It doesnt come close to warming the sunroom like our previous unit. First, make sure the switch is turned on and that there is power to the outlet. Here the panel may be faulty. First off, unplug the unit from the outlet and leave it for 5-10 minutes to cool. One day, we went to turn it onand the switch wouldnt work. If it is broken or burnt out, you need to change it. Runner Up: Regal Flame Fusion. As a result, the motor flame is not working in your fireplace.Well, first, try to flip the tripped switch back on if you get it tripped. An electric fireplace thermostatic works by: Turning the dial to the right increases the temperature setting. I tried vacuuming the vent areas which didnt help. I need instructions on how to replace the speed module or to fix this issue. Appliance manuals and free pdf instructions. You can reset it also. If it doesnt work, take help from the Twin Star customer service center. Contact the manufacturer if you think your fireplace needs a new one and they should be able to help you order a replacement. Hello, I have model number 32II200GRA but cannot seem to get the power to turn ON, whether I use the ON/OFF switch on the keyboard or the remote control. We have been revising the design of our products in recent years. But opting out of some of these cookies may affect your browsing experience. The firebox features stunning and life-like 3D flame effects that shine from within and behind the log set for the illusion of a real burning fire. Budget Pick: Touchstone Onyx. Simply press the flame button several times to solve the no flame issue. A blown fuse or tripped fuse could be the cause for the sudden going out of your electric fireplaces heater. The cozy warmth of a fireplace makes your home a great place to relax, unwind, and enjoy life with family and friends. Bestsolarlightsis a participant in the Amazon Services LLC Associates Program. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. I'm not sure why only the lights are what is broken. If these don't solve your issue, our customer service team is always available to help. Your Twin Star Electric Fireplace will show error code 3 if it goes to overheat protection mode. 59 Inch. 23-19/32 inch. If the thermostat is connected, check the thermostat sensor & replace it with a new one. When the remote control battery gets damaged, the electric fireplace will keep beeping. Easy fix when fireplace insert won't turn on Will It Fix 898 subscribers Subscribe 382K views 4 years ago The pilot light would stay on, but the fire wouldn't turn on when you switched it on.. This is a great feature for those who want to come home to a warm and inviting living room, without having to remember to turn on the fireplace. We keep our prices low, with free domestic shipping, price matching, and no sales tax! . Thanks. If yes, how can you fix those? If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. Have a Twin Star Model 32II00GRA. First, find out the 2 L-shaped brackets. Remotes that have been dropped in water, cracked, or experienced heavy impact may no longer function correctly. by Ebern Designs. The culprit of a malfunctioning fireplace could be the spark igniter. Is there an internal circuit breaker or reset I can try? If not, then replace the switch. We believe that this article about spectrafire electric fireplace won t turn on is helpful for you! Just like you have to program a universal TV control, the remote for your electric fireplace may need to be set up when you first get it. Several times press the power button. Make sure you unplug the unit before dealing with the control panel for safety. This cookie is set by GDPR Cookie Consent plugin. Ensure the wires proper attachment is running to your thermostat. Necessary cookies are absolutely essential for the website to function properly. Why? Fortunately, at PortableFireplaces.com, we carry fireplaces and fireplace inserts to suit your unique home dcor and fit your budget. This may just require a simple reset of the electric fireplace. (Top reviews & Bestseller $ Buying Guide), 30 Best Solar Pool Cover (2023 Reviews) Bestseller, 18 Best Solar Generators (Review & Buying Guide) In 2023. Then clean the dust and debris of the vent area. Typically, a dirty burner creates noise when the flame bar starts functioning. Add To Cart. All rights reserved. Replace the thermostat sensor to get rid of this issue. How? As an Amazon Associate we earn from qualifying purchases. COPYRIGHT 2023. Flame Works Without Heat & Emberbed flashes If The Heater Button is pressed, 5 Common Twin Star Fireplace Error Codes and Solutions. Thanks. Is the bulb special? Hopefully, your problem will be solved. This can happen with buttons that are used most frequently (on and off button) or it can just be a problem with the remote itself. With a standard voltage of 120V, it features an in-built overheat protection functionality. The next step to ensuring that your electric fireplace is getting the energy needed to function is to check your power supply. And thats why we compiled this Twin Star electric fireplace troubleshooting guide. What could be the issue? Check the fuse box and replace the burnt-out one if required. flame bar function started up noisy today. You can check your unit by plugging it in the other outlet and inspecting the power cord for any damage. From $259.99 $507.00. How do you replace it? What could the problem be? Well, if resetting doesnt work, you should inspect the control panel. Please check our Twin Star troubleshooting guide and go to the bottom before the FAQ section where we have covered the issue and solution. Hi I have a Twinstar CFS-S500 it was working beautifully or so I thought. Remember to take necessary precautions before dealing with your electric fireplace. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air. The days of lighting a fire with kindling or newspaper are long gone. Specifications Features Flame Works With or Without Heat Included No Additional Items Included Voltage (volts) 120 Amperage (amps) 12 A Returnable 90-Day Manufacturer Warranty 1 year limited warranty Product Depth (in.) I hope, it will fix your issue. While the fireplace is shut off, check for any obvious faulty wiring or an issue with the plug itself. Why did your electric fireplace stop working? As you have done all the primary steps and your unit is still wont come on, it woud be wise to take help from a technician or Twin Star support team. The problem could lie in the circuit board or faulty wiring could be the culprit. The heater will help to warm up a cool room but wont replace a primary heat source. If your fireplace has a remote control and simply turns itself off, the remote may be malfunctioning. An electric fireplace can fill that need. Any debris should be. It might get jammed. I called and there arent any recalls or reported problems. If you get any problem, try to fix it. Napoleon 180.3 cm (71 in.) Thermostat is connected, check for any damage control panel for safety day spectrafire electric fireplace won't turn on the screen... Able to help you order a replacement plug itself, be sure it is set the! Before the FAQ section where we have covered the issue and solution of heat, no fire effect spectrafire electric fireplace won't turn on also... 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