Discover more about the small businesses partnering with Amazon and Amazon's commitment to empowering them. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. January 28, 2023 Posted by what percentage of elderly die in their sleep does subaru ever see his parents again Posted by what percentage of elderly die in their sleep does subaru ever see his parents again I just love it. I was immediately charged $30.64 for the first plate plus shipping and was emailed a receipt that noted that the second one was on back order until Sept 2, 2022. For more than 30 years, Design Toscano has introduced exclusive sculptures, furniture, wall art, and decorative furnishings to passionate collectors eager to surround themselves with unique and extraordinary objects. When going online to shop at Design Toscano - it is like entering a dream/fantasy world. Weighing 25 lbs, this sculpture is best kept in its original place and not moved around. Please hold the original carton and damaged merchandise for inspection; otherwise no claim, replacement or refund can be honored. Design Toscanos products seem authentic at first glance, but we want to give you a better understanding from a customers viewpoint. It arrived shattered, and I didn't accept delivery. Bought a roof top dragon after reading about the company on their Web. Their majestic horns are so stunning, you cant help but step back in awe. Shipping and insurance will practically pay for the item, which is serously inferior. Can't fault them. It is particleboard copy of the original wood with paper decoration glued to the table to make it seem like wooden books. This Design Toscano review has found out that signing up for the brands mailing list gives customers 10% off. However, this is something Design Toscano needs to address and work on, and customers should be aware of the possibility of long shipping times before purchasing. Customers with a keen eye for detail picking up flaws on the larger versions. My husband says I have a conveyer belt for Design Toscano at Amazon.co.uk. All Curbed Features [Curbed National], The 8 most important principles of interior design. I immediately got an email that the second plate was on back order until Sept. Then, I got a postcard in the mail that said it would be Oct. I even checked my spam folder and it was not there. They refused to refund. Could not explain why something made to be outdoors coated with an inferior coating and did not offer to refund money spent. They have 43.3K followers on Instagram and Facebook combined. Homely and inviting, this Mother Dagmar & Father Friedman Garden Gnome Statue Set is a charming way to add joy to your garden or porch. I then stated that there must be other supervisors or executives who might care about a disgruntled customer. Didn't I get a thank you for being a verified customer email? For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to surround . I had been a customer from the first time they started the site, and I have ordered the most unbelievable products. Cs was supposed to get back to me but never did. Tried to charge me for shipping and tax on items that were cancelled 5" Wx10. Sent me a crumpled in several pieces plaque. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. Design Toscano offers specialty home and garden dcor, reproduction furniture and accessories, indoor and outdoor statuary, and one-of-a-kind home and garden accents. We ordered two items from DT, thinking it was a different Toscano site from years ago. Do not shop here. Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. We also ensure all reviews are published without moderation. So I screen shot all this to customer service and said there have til the end of the week to refund my card and I'm going to BBB right now to complain.what is wrong with these peopleterrible, 1st of 6 Pieces Does Not Disappoint Doves of Peace, POOR PRODUCT FINISHINGSubmitted August 6, 2019I purchased five outdoor garden sculptures last year (2018), from Design Toscano.Four of them are showing signs of deterioration, with the greenish-black paint flaking off in big patches. Design Toscano was launched in 1985 after its founder, Michael Stopka, toured Europe and remarked at all of the glorious art and culture that the continent had on display. Verification can help ensure real people write reviews about real companies. I was going to order an item, but after reading the reviews I want to say thank you for saving me the money, headache and frustration of dealing with a company who does not care about customer service! Bankruptcy filings are considered a public record by law. You will also be notified of any Design Toscano coupons or sales available right away. The Toscano rep confirmed, then completed the order. 2023 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. For that reason, it can take a long time to get to you. 90. The letters didn't arrive until 2 weeks after they said they sent them. This is no the old Toscano shop/site from years ago. How to Advertise a Going-Out-of-Business Heather Burdo has been personally involved in business for six years. Free shipping for many products! Bashful and Hopper Garden Bunnies Collection $20.95 - $49.95 Carotene the Bunny Rabbit Garden Statue $35.95 Big Burly Bunnies Rabbit Statues $85.95 - $159.00 The Bunny Den, Garden Rabbit Statues $24.95 - $45.95 It's as if the material expanded and made the statue split. Measuring 18 W x 7 D x 11 H inches, this sculpture only weighs 5 lbsdespite its grandeur and has two holes on the back for easy hanging. The Design Toscano artist has ingeniously crafted the moment into an exquisitely fashioned, metal letter opener set in an ornately sculpted, quality designer resin holder. It is exceptionally lovely, and is a solid weight without being too heavy for me to comfortably move. Design Toscano offers specialty home and garden dcor, reproduction furniture and accessories, indoor and outdoor statuary, and one-of-a-kind home and garden accents. When not writing, you can find her in the kitchen whipping up a batch of vegan muffins. The whole thing measures 4 W x 2 D x 30 H and weighs 3 lbs, making installation and display effortless. BankruptcyLaw: Where can I get information about the bankruptcy status of a particular business? Though the chess set is not included, Design Toscana has a variety to choose from. Today I saw a refund for $33 appear, but the price of the statue was $65. They wouldn't do it saying it could be a fraud issue. Considering the selection, quality, and affordability, this Design Toscano review believes that their products are worth the buy. Shopped-Read about company history-Ordered-Could not get a solid delivery date, I have waiting a very long time for jh170728 angel and 2 christmas cavalier s order # m1535633600018 customer # 0117829143 po# 1311818922. Exceptionally beautiful product. Shop products from small business brands sold in Amazon's store. I found what I thought would be a great Buddha statue for my garden. Ten years ago I would give them 4 star grade but now I recommend keeping away from them and buying stuff in the stores where you can open that drawer, touch and inspect the product before you pay for it. I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products. This brings up a valid point, as buyers are more likely to complain in a review than they are to comment on something positive. Though there may be some flaws, their items are quite affordable as well, considering they resemble fine art statues and collectibles that are easily worth thousands. 99 Cents Only. Really, really dirty. One review read, I purchased a wall hanging that was chipped pretty bad. Still, Design Toscano has many repeat customers. I live in Florida and placed it outside in a screened in porch. I really love this place, I highly recommend shopping here! I still question so many of the availability of the many products offered. I had to contact my bank and file a complaint and a dispute to have monies returned to my account due to non-receipt of a purchased product. As a matter of policy, BBB does not endorse any product, service or business. Impossible to reach without hiring someone. It is now the week of Thanksgiving and I called and was told that there was nothing they could do. If the DT website worked properly, we would have been able to get a good look at the grotesque face of the woman in the item we bought, but were unable to. I called to confirm that it was available in a smaller size. Save my name, email, and website in this browser for the next time I comment. What arrived was a different style and color than what I thought I ordered. I would have not ordered from them had I known they weren't in stock. For the fact that I had already prepared it and my home for this piece, I was told that I cant return. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Now over 90% of products they sell are made of plastic - they call designer resin, to give them more splendor in eyes of buyers searching for something on their website. Most companies charge when the item is shipped. Dont let the looks fool you though, it still needs to be taken indoors in freezing temperatures! So my daughter never got her Christmas gift. Tip for consumers:You can also order Toscano on Amazon. Design Toscano brings whimsy, wonder, and meaning to your beloved spaces. SIGN UP TODAY! Bad company, poor craftsmanship. This is 7 months later. This chess table measures 20 sq. It said t would be shipped 5-7 days . Enjoy this curious sculpture for $76. At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all of our historical replicas. possibly somewhere in Matt LeBlanc's house, As SkyMall Lies Dying, Here Are its 15 Decor Must-Buys, How to pick the best outdoor furniture at any budget, These 12 things will make a tiny home feel much bigger, The best room dividers, according to interior designers, The statement rug that finally made my apartment feel like home, The small fixes Curbed editors are making at home right now. After a couple of weeks beyond the "due date" I wrote to the company. Design - Many say that it looks much better in person and note the quality and craftsmanship of the sculpture. Ahead, well analyze feedback sourced from the brands website, Biz Rate Surveys, and Trust Mamma. For the ancient history enthusiast and collector, the Roman Gladius Sword is an exact replica of what soldiers wore under Caesars rule. We hope you found the information you needed from this Design Toscano review. I tried to order a gift for my daughter and ship it to her house. design-toscano-going-out-of-business 2/3 Downloaded from event.zain.com on September 11, 2022 by guest The Atlantic Monthly 1995 Old-House Journal 1995-09 Old-House Journal is the original magazine devoted to restoring and preserving old houses. They have reduced their range in the uk from 11440 to 7000. wonderful excellent choice I made very much satisfied. Wait what? Their products appear great online and for most customers, in person as well. This heirloom table injects some play into your living room. The site is filled with so many beautiful pieces! To initiate a return follow these steps: Design Toscano1400 Morse AvenueElk Grove VillageIL 60007. I'm like you never said anything about that at time of sale and I never heard anything like that in my life. Hand-cast using real crushed stone bonded with high quality designer resin Each piece is individually hand-finished by our artisans I will NEVER again order from Design Toscano. I emailed back why was my card charged and to email me the forms. January 19. I called to confirm that it was available in a smaller size. Through Wayfair & Amazon, I have bought & love approximately 50 items from Design Toscano. This item should be shipped with a clear coat already and Katie at costumer service whom won't return any further emails should be let go. So, I was worried that possibly it was delivered to an incorrect address. Oil base, water base? After 25 years of association with this company, no more. I bought gifts for others and they loved them! Share | Add to Watchlist. Whether you are starting your first company or you are a dedicated entrepreneur diving into a new venture, Bizfluent is here to equip you with the tactics, tools and information to establish and run your ventures. If your item arrives damaged, let their customer service team know within 24 hours. The items can be repainted with an acrylic based paint and sealed with a resin safe UV protectant spray." Your email address will not be published. It sat there for 6 months, and we realized a crack had appeared in its side. Spice up your garden with this magnificently authentic-looking, resin-cast dragon skull for $165. She writes full-time for Honest Brand Reviews, alongside a variety of copy writing projects for local and international businesses. They wont stick by their product- will never order from them again and you shouldnt either! Unfortuately, we bought two items from Design Toscano, one of which is extremely heavy. To snap up the deals, you have to know when someone is going out of business. Roland the Gargoyle Gutter Guardian Downspout Statue, Asian Temple Pagoda Lantern Statue: Large, Asian Temple Pagoda Lantern Statue: Medium, Basking in God's Glory Little Girl Statue: Medium, Remembrance and Redemption Angel Statue: Medium, Nature's Nurturer, St. Francis Sculpture: Large, Easter Island Ahu Akivi Moai Monolith Statue: Large, Freedom's Pride American Eagle Wall Sculpture: Large, Meditative Buddha of the Grand Temple: Basalt Finish, Medium, The Zombie of Montclaire Moors Statue: Large. We have over 6,000 items available so you can expect the unexpected! Space planning is key, and less really is often more. Price and other details may vary based on product size and color. Both have peeling paint after less than a year. Tip for consumers:Beware of this site! This mean and archeologically accurate Dragon Skull Sculpture: Large adds a touch of mythical wonder to your garden. Nothing fell on it, no one played with it, it just had sat there. I was excited to receive my fountain until I opened the box. It's completely out of the 60 day warranty window and there's absolutely nothing we are going to do for you and if you wanted the paint to stay nice you should have applied an acrylic based clear coat sealer over the entire alligator. I contacted the shipper, Design Toscano, and repeated my name three times, including the spelling. The companys website is overflowing with different themes of decorfrom Art Nouveau to Fantasy, with mermaids and cherubs sprinkled in between! On OUR dime. What wasn't suitable was sent back at no cost to myself. Wish I read before ordering. Another option is to check online for liquidation companies. At Design Toscano, the country's premier source for historical replicas, we pride ourselves on attention to detail by traveling directly to the source. Design Toscano Resting Grace Sitting Angel Sculpture: Large, Design Toscano Remembrance and Redemption Angel Statue: Grande, Remembrance and Redemption Angel Statue: Grande, Design Toscano Mother Dagmar & Father Friedmann Garden Gnome Statue Set, Mother Dagmar & Father Friedman Garden Gnome Statue Set, Design Toscano Dragon Skull Sculpture: Large, Design Toscano Ram Skull and Horns Wall Trophy, Design Toscano Sixteenth-Century Italian Replica Globe Bar, Sixteenth-Century Italian Replica Globe Bar, Design Toscano Drekar, the Viking Longship Collectible Museum Replica Ship Model, Drekar, the Viking Longship Collectible Museum Replica Ship Model, Design Toscano Walpole Manor Gaming Chess Table, Brings a taste of other cultures in and outside of the home, Vast selection of culture and era-specific pieces, ie. Our attention to detail extends throughout the company, especially in the areas of excellent customer service and shipping. Buyers speak of the quality and durability of their statues and furniture, along with enjoying their overall aesthetic. This company offers mail order/retail store items such as statues,furniture,decorative accessories, tapestries, wall art, and gift items. It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. The company offered me a $75 credit, which I accepted as there was no other option offered. Federal Express was contacted and they stated that there is no apartment number on the package, and that I need to contact the shipper to have the shipper correct the label otherwise it will remain not deliverable. Check outIconick, a digital wall art company that specializes in creating inspirational designs. Lost in a sunny daydream, the Resting Grace Angel Sculpture: Large looks up to the heavens. Warranties and Limitations of Liability: NYPost: Toys R Us Is Going Out of Business, Business Love to Know: How to Have a Going Out of Business Sale. Weve excused companies within the past year because of COVID-19. Ordered - was told (without a tracking number) that part of order would arrive on a certain date - waited for tracking numbers (issued when product ships) and still had to contact CS for them - ended up the item had not shipped yet (one day before it was supposed to arrive) - - finally after reading these other reviews just cancelled the order. My husband says I have a conveyer belt for Design Toscano, and meaning to garden... Excited to receive my fountain until I opened the box I ordered arrive 2. Companys website is overflowing with different themes of decorfrom art Nouveau to Fantasy, with mermaids cherubs! Filings are considered a public record by law to charge me for and! 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